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Prof Martin Marshall
Room 265
Improvement Science London
Sir Ludwig Guttman Centre, 40 Liberty Bridge Road, East Village, Olympic Park
E20 1AS
  • Managing Director, London Social Enterprise for Health Improvement
  • Primary Care & Population Health
  • Institute of Epidemiology & Health
  • Faculty of Pop Health Sciences

I am Professor of Healthcare Improvement at UCL and lead for Improvement Science London, an initiative to promote the science of improvement across  through collaboration between academics and practitioners. Prior to this role I was Clinical Director and Director of R&D at the Health Foundation between 2007 and 2012, Deputy Chief Medical Officer and Director General with responsibility for clinical quality and safety and medical education in the Department of Health from 2006 to 2007, and Head of the Division of Primary Care and Professor of General Practice at the National Primary Care Research and Development Centre, University of Manchester from 1999 to 2006.

I have worked as general practitioner for over 26 years, currently in an inner city practice in Newham, East London, am a fellow of the Royal College of General Practitioners and a member of College Council. I am also a fellow of the Royal College of Physicians and the Faculty of Public Health Medicine. I was a non-executive director of the Care Quality Commission, the national regulator for health and social care, between 2008 and 2012.

I was a Harkness Fellow in Health Care Policy in 1998/99, based at the RAND Corporation, California and have advised health and professional bodies, governments and international organizations around the world. I have written over 190 publications in the field of quality of care. I am a past President of the European Society for Quality Improvement in Family Practice. In 2005 I was awarded a CBE in the Queen’s Birthday Honours list for Services to Health Care.

Research Groups
Research Themes
Research Summary

For more than 15 years my research interests have focused on the measurement and improvement of quality in the health sector. I started by developing specific indicators of quality, particularly for use in primary care. I then explored how these metrics are used by clinical practitioners, managers and people using health services, in particular on the implications of putting comparative information about quality into the public domain. I have also researched the decision making process in health care organisations and the role of organisational culture in facilitating service improvement. This has led to a wider interest in context and the relationship between specific improvement interventions, implementation methods and the wider environment within which care is provided. All of my work has attempted to explore the interaction between macro (e.g. policy), meso (e.g. teams and organisations) and micro (e.g patient level) elements of care.

In recent years I have become increasingly interested in the interface between academia and the health service and in developing new approaches to optimising the use of research evidence in practice.

Teaching Summary

I teach undergraduate students from UCL about quality improvement, leading 1 seminar in the last academic year. The feedback from the students to the course organiser has been excellent and I am re-invited to run the session each year.

I teach on UCL’s MSc in Health Psychology, delivering one lecture and one seminar in the last year. The feedback from the students was positive, particularly relating to my use of examples of good academic partnership in the NHS, and in relation to my facilitation of the group discussion.

01-JAN-2012 Professor of Healthcare Improvement Primary Care & Population Health UCL, United Kingdom
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