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Dr Valentina Lichtner
  • Marie Curie Fellow
  • Practice & Policy
  • UCL School of Pharmacy
  • Faculty of Life Sciences

Valentina is a Marie Skłodowska-Curie Fellow at UCL School of Pharmacy.
She is currently on an extended research leave from Leeds University Business School where she is a lecturer in information management.
Her previous positions include research posts at the London School of Economics Information Systems Group and Warwick University International Institute for Product and Service Innovation, and a senior research fellow position at the University of Leeds School of Healthcare. 

Research Summary

Valentina is currently conducting research on a EU Marie Curie fellowship project, entitled MindSElS - Resilience, Mindfulness and Medication Safety with Electronic Systems. The project explores the impact of electronic medicines management systems on individual and collective mindfulness in hospital settings, with studies across five countries in Europe and Australia. The Marie Curie Global Fellowship is a collaboration between UCL School of Pharmacy and Macquarie University (Sydney, Australia), conducted under the supervision of Prof. Bryony Dean Franklin and Prof. Johanna Westbrook , Director of the Centre for Health Systems and Safety Research (CHSSR), Australian Institute of Health Innovation (AIHI).

Valentina’s research is multidisciplinary, across the fields of information systems, user-centred design and decision making with technology. Her interests are in information systems understood as sociotechnical systems through the lenses of complexity and social cognition, and on the consequences of introducing new systems in work contexts. In particular, her research has investigated information systems in healthcare – with in-depth ethnographic investigations of healthcare settings, evaluations of systems implementations, and understanding work practices in view of designing new systems.

Her research has been published in the BMJ, BMJ Quality and Safety, BMC Health Services Research, International Journal of Medical Informatics and Health Informatics Journal, and presented at international health informatics and information systems conferences.

Keywords: information systems in healthcare, socio-technical systems, complexity, safety, mindfulness, situated action and decision making

Teaching Summary
Valentina has taught a number of modules and subjects at Leeds University Business School, LSE and City University London, including: research methods, information systems and information management, implementation and evaluation of systems, human-computer interaction, theories of cognition in HCI design, sociotechnical systems, and systems thinking.

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