"Building Banter: Improving energy efficiency through ‘conversing’ with buildings and users in an engaging manner" is an industry-led project funded by the Technology Strategy Board and EPSRC, aiming to develop consultancy tools and retrofittable products for greater energy efficiency in non-domestic buildings, targeting user behaviour. The project included several industrial and academic partner, and focused on a manufacturing case-study (at Federal Mogul). UCL's role includes assessment of the case study’s energy performance, as well as canvassing of energy saving opportunities and challenges, with a particular focus on users’ behaviour.