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Publication Detail
Appropriation of security technologies in the workplace
  • Publication Type:
    Conference
  • Authors:
    Parkin S, Krol K
  • Publication date:
    2015
  • Status:
    Published
  • Name of conference:
    Experiences of Technology Appropriation: Unanticipated Users, Usage, Circumstances, and Design (ECSCW 2015)
  • Conference place:
    Oslo, Norway
  • Conference start date:
    20/10/2015
  • Conference finish date:
    20/10/2015
Abstract
Using two case studies, we examine the appropriation of security technologies by employees in organisations. We find that employees adapt security technologies and procedures in many different ways, and that the implications of adaptation for employees’ productive tasks and the wider organisation are not considered in process. We want to understand how appropriation within technology use can be observed, so that organisations can reconcile unanticipated security adaptions with standard practices. Based on lessons learned from studies of security technologies in organisations, we identify areas of focus where appropriation activities could inform the design of organisational security: individual security context; interpersonal dynamics, and; training and support.
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