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Publication Detail
On the modelling and performance measurement of service networks with heterogeneous customers
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Publication Type:Journal article
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Publication Sub Type:Article
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Authors:Palmer R, Utley M
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Publisher:SPRINGER
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Publication date:02/12/2019
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Journal:ANNALS OF OPERATIONS RESEARCH
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Status:Published
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Print ISSN:0254-5330
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Language:English
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Keywords:Science & Technology, Technology, Operations Research & Management Science, Queueing, Multi-class networks, System performance, Fluid and diffusion approximation, Flow of outcomes, MULTISERVER QUEUES, FLUID APPROXIMATION, MULTICLASS QUEUE, SYSTEMS, SUPPORT, LIMITS
Abstract
No abstract found
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