Please report any queries concerning the funding data grouped in the sections named "Externally Awarded" or "Internally Disbursed" (shown on the profile page) to
your Research Finance Administrator. Your can find your Research Finance Administrator at https://www.ucl.ac.uk/finance/research/rs-contacts.php by entering your department
Please report any queries concerning the student data shown on the profile page to:
Email: portico-services@ucl.ac.uk
Help Desk: http://www.ucl.ac.uk/ras/portico/helpdesk
Email: portico-services@ucl.ac.uk
Help Desk: http://www.ucl.ac.uk/ras/portico/helpdesk
Publication Detail
Prescribing Social Value Co-creation in Networks for the Nigerian Water Supply Sector
-
Publication Type:Thesis/Dissertation
-
Authors:Ojuri O
-
Date awarded:28/10/2020
-
Awarding institution:UCL (University College London)
-
Language:eng
Abstract
Relatively little is known about the concept of social value co-creation in networks as a management agenda
for construction projects. Although researchers of value co-creation have expounded it in the context of
marketing services, little is investigated in construction projects. This study challenges the traditional
bureaucratic management of the delivery of social projects and provides the process of joint production of
sustainable benefits to end-users. Abductive reasoning, including exploratory sequential mixed methods
research design, were applied in two water service systems. The qualitative-quantitative stage created
social network-driven value co-creation features using the purposive sampling of 72 semi-structured
interviews and 72 questionnaires analysed using NVIVO 11 and UCINET 6.5, respectively. The first phase
of the qualitative analysis unearthed the bottom-up, partnership features of social value co-creation features
which include a sense of social unity, end-user empowerment, behavioural transformation and knowledge
transfer. Meanwhile, the second phase of quantitative social networks highlighted the statistical
relationships between independent variables such as influential actors, informal and formal relationships
as highly significant in predicting the dependent variable of knowledge transfer (a form of value co-creation).
Although the examination of value co-creation is made more compelling in social network analysis,
nonetheless, elements of value destruction also emerged among interactions of the actors. Meaning that
social network is not a guarantee for value co-creation; it is subject to the institutions of the service system.
The researcher recommended the operation of realistic financial plans, including the re-design of contracts
and procurement of community-based water supply projects to accommodate service system. This
research is the first to attempt to develop social network-driven value co-creation framework to manage the
Nigerian water service system.
› More search options
UCL Researchers