UCL  IRIS
Institutional Research Information Service
UCL Logo
Please report any queries concerning the funding data grouped in the sections named "Externally Awarded" or "Internally Disbursed" (shown on the profile page) to your Research Finance Administrator. Your can find your Research Finance Administrator at https://www.ucl.ac.uk/finance/research/rs-contacts.php by entering your department
Please report any queries concerning the student data shown on the profile page to:

Email: portico-services@ucl.ac.uk

Help Desk: http://www.ucl.ac.uk/ras/portico/helpdesk
Publication Detail
Exploring satisfaction for transfers at intermodal interchanges: A comparison of Germany and India
  • Publication Type:
    Journal article
  • Authors:
    Sil A, Chaniotakis E, Roy UK, Antoniou C
  • Publisher:
    Elsevier BV
  • Publication date:
    2022
  • Journal:
    Journal of Public Transportation
  • Volume:
    24
  • Article number:
    100005
  • Status:
    Published
  • Language:
    English
  • Keywords:
    Interchanges, Intermodal transfer, Mass Rapid Transit Systems (MRTS), Perceived comfort
  • Notes:
    © 2022 The Authors. Published by Elsevier Inc. CC_BY_NC_ND_4.0
Abstract
Multimodality in Public Transport has been proven to be one of the main drivers of sustainability and economic feasibility for the last few decades. Consequently, user satisfaction for transfers is the key to adequately serving demand. This research studies on commuters’ perception of comfort at interchanges, focusing on the connection between metro systems and other modes. Satisfaction analysis and modelling is conducted using weighted regression, factor analysis and ordered logit models for nine transfers at major interchanges in two Indian cities (New Delhi and Kolkata) and one German city (Munich); aiming at revealing the differences in user satisfaction in developing and developed economy, and for different Public Transport quality and interchanges. The results indicate that factors of transfer quality, accessibility and physical hindrances are significant in Indian case and the human factor, and transfer quality are significant in the case of Munich, Germany. Additionally, it is found that perceived comfort differs on commuters’ experiences with transfer distance and time.
Publication data is maintained in RPS. Visit https://rps.ucl.ac.uk
 More search options
UCL Researchers
Author
Bartlett School Env, Energy & Resources
University College London - Gower Street - London - WC1E 6BT Tel:+44 (0)20 7679 2000

© UCL 1999–2011

Search by