Institutional Research Information Service
UCL Logo
Please report any queries concerning the funding data grouped in the sections named "Externally Awarded" or "Internally Disbursed" (shown on the profile page) to your Research Finance Administrator. Your can find your Research Finance Administrator at https://www.ucl.ac.uk/finance/research/rs-contacts.php by entering your department
Please report any queries concerning the student data shown on the profile page to:

Email: portico-services@ucl.ac.uk

Help Desk: http://www.ucl.ac.uk/ras/portico/helpdesk
Publication Detail
A Hybrid Office How-To: Developing a framework to address the complexities of the post pandemic return to the physical office
  • Publication Type:
  • Authors:
    Sailer K, Thomas M, Pachilova R
  • Publisher:
    TWR Network
  • Publication date:
  • Published proceedings:
    Proceedings of the 3rd Transdisciplinary Workplace Research Conference
  • Status:
  • Name of conference:
    3rd Transdisciplinary Workplace Research Conference
  • Conference place:
    Milano, Italy
  • Conference start date:
  • Conference finish date:
  • Keywords:
    covid-19, hybrid work, space syntax, work from home, workplace
Purpose: Organisations wishing to combine working from home with some office-based activities in a so-called hybrid model seem to struggle knowing where to start and how to decide what is right for them. In this paper we address this apparent lack of strategies on how to make decisions around a hybrid office and develop a systematic framework covering five distinct aspects of the post pandemic office: 1) Where will staff work? 2) How will the office be organised spatially? 3) How do management and practices need to adapt? 4) What to do with existing real estate? 5) What technology will support this? Theory: The Covid-19 pandemic has provided a natural experiment for many organisations to trial working from home at speed and at scale. Employees have adopted these more flexible practices, and many are now demanding a different approach to physical office space allowing them to work from home for 2-3 days a week. In setting their return to the office policies, organisations find themselves faced with tricky decisions to make to be able to balance competing objectives with newly introduced variables. Design / methodology / approach: A review of the latest published research, surveys and articles covering the topic of hybrid working. Findings: By defining a series of parameters and spelling out decisions, options and parameter interplay as well as potential outcomes such as collaborative cultures, learning, onboarding, knowledge exchange, coordination or well-being, this framework allows organisations to ask themselves a series of relevant questions, helping to reflect on the hybrid office, its possible shapes and variations, and how those might support desired organisational outcomes and strategies. Originality: This newly developed framework will help organisations who wish to adopt hybrid working to decide where to start from and understand hidden implications of certain decisions and their interdependencies.
Publication data is maintained in RPS. Visit https://rps.ucl.ac.uk
 More search options
UCL Researchers
The Bartlett School of Architecture
University College London - Gower Street - London - WC1E 6BT Tel:+44 (0)20 7679 2000

© UCL 1999–2011

Search by