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Publication Detail
A stealth approach to usable security: helping IT security managers to identify workable security solutions
Recent advances in research in usable security have produced many new security mechanisms that are more usable. However, these mechanisms have not been adopted in practice. In most organizations, IT security managers decide on security policies and mechanisms, and they do not seem to consider usability. IT security managers consider risk reduction and the business impact of information security controls, but impact on users is not considered. Rather than trying to remind security managers of usability, we present a new paradigm – a stealth approach which incorporates the impact of security controls on users’ productivity and willingness to comply into business impact and risk reduction. During two 2-hour sessions, 3 IT security managers discussed with us mock-up tool prototypes that embody these principles, alongside a range of potential usage scenarios (e.g. cloud-based password-cracking attacks and “hot-desking” initiatives). Our tool design process elicits findings to help develop mechanisms to visualise these tradeoffs.
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