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Publication Detail
Security Education against Phishing: A Modest Proposal for a Major Rethink
  • Publication Type:
    Journal article
  • Publication Sub Type:
    Article
  • Authors:
    Kirlappos I, Sasse MA
  • Publication date:
    03/2012
  • Pagination:
    24, 32
  • Journal:
    IEEE Security and Privacy Magazine
  • Volume:
    10
  • Issue:
    2
  • Editors:
    Epstein J,Bloomfield R,Lawrence Pfleeger S,Schneider FB
  • Status:
    Published
  • Language:
    English
  • Keywords:
    Security, Electronic Commerce, Computers and Society, Management of computing and information systems
  • Addresses:
    Iacovos Kirlappos
    University College London
    Department of Computer Science
    Gower Street
    London
    WC1E 6BT
    United Kingdom
Abstract
User education must focus on challenging and correcting the misconceptions that guide current user behavior. To date, user education on phishing has tried to persuade them to check URLs and a number of other indicators, with limited success. The authors evaluate a novel antiphishing tool in a realistic setting—participants had to buy tickets under time pressure and lost money if they bought from bad sites. Although none of the participants bought from sites the tool clearly identified as bad, 40 percent risked money with sites flagged as potentially risky, but offering bargains. When tempted by a good deal, participants didn't focus on the warnings; rather, they looked for signs they thought confirmed a site's trustworthiness.
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