UCL  IRIS
Institutional Research Information Service
UCL Logo
Please report any queries concerning the funding data grouped in the sections named "Externally Awarded" or "Internally Disbursed" (shown on the profile page) to your Research Finance Administrator. Your can find your Research Finance Administrator at https://www.ucl.ac.uk/finance/research/rs-contacts.php by entering your department
Please report any queries concerning the student data shown on the profile page to:

Email: portico-services@ucl.ac.uk

Help Desk: http://www.ucl.ac.uk/ras/portico/helpdesk
Publication Detail
Knowing me, knowing you: the role of trust, locus of control and privacy concern in acceptance of domestic electricity demand-side response
Abstract
Choosing to take part in a demand-side response (DSR) programme entails accepting external influence over one’s energy consumption patterns, such as through price or direct load control (DLC) signals. If participation is low, the programme will be ineffective. How might people’s perceptions of their relationship with the influencing entity affect the likelihood of participation? This study used a representative survey of Great Britain (N=2002) to explore the importance of trust, privacy concern and locus of control for acceptance of different approaches to influencing electricity consumption. Survey respondents were randomly shown a description of one of five DSR products (static time of use [TOU] tariff, static TOU with automated response to price changes, dynamic TOU, dynamic TOU with automated response, and DLC), framed as being offered by their electricity supplier. They then responded to a number of scales including those intended to measure trust in their supplier, privacy concern and locus of control. Controlling for demographic variables, trust in electricity supplier was significantly positively associated with acceptance of all tariffs, although the effect size was smaller for the automated TOU tariffs. The specific measure of trust in the supplier to ensure a reliable electricity supply was significantly negatively associated with acceptance of the dynamic TOU tariff. Privacy concern was significantly negatively associated with acceptance of all tariffs, with the strongest effect for the automated dynamic TOU tariff. Locus of control was a significant factor only in the case of DLC, where external locus was related to higher acceptance. These results suggest the existing low levels of trust in energy companies in the UK may present a challenge in securing uptake of DSR, and an opportunity to trusted entrants from other sectors. Automation within the home may mitigate trust concerns, but people must have confidence in the privacy of this arrangement. DLC may be viewed especially positively by people who currently perceive themselves to have little control over their energy use, but protections should be in place to ensure they are not exploited.
Publication data is maintained in RPS. Visit https://rps.ucl.ac.uk
 More search options
UCL Researchers Show More
Author
Bartlett School Env, Energy & Resources
Author
Bartlett School Env, Energy & Resources
Author
Bartlett School Env, Energy & Resources
Author
Bartlett School Env, Energy & Resources
University College London - Gower Street - London - WC1E 6BT Tel:+44 (0)20 7679 2000

© UCL 1999–2011

Search by