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- Professor of Human Computer Interaction
- Dept of Computer Science
- Faculty of Engineering Science
I am Professor of Human–Computer Interaction in the Department of Computer Science at UCL, and a member of UCL Interaction Centre (UCLIC, jointly supported by the Department of Computer Science and the Division of Psychology and Language Sciences). I was Director of UCLIC 2004-2011.
My first degree is in Mathematics, from Cambridge University, and my PhD is in Artificial Intelligence and Education, from the Open University. I started my career in industry as a software engineer, followed by a period managing the Computer Assisted Teaching Unit at QMUL. I gradually developed a focus on the use and usability of computer systems. In 1991, I joined the Applied Psychology Unit in Cambridge as a research scientist, working on the AMODEUS project. I moved to Middlesex University, initially as a lecturer, and subsequently as Professor and Director of Research in Computing Science. I moved to UCL as a Senior Lecturer in 2002 and became a professor (again) in 2005.
My funded work is on evaluating complex systems "in the wild", whether in relation to human error or the use of information within the working context. I take a pragmatic approach to developing and applying theory in practice, recognising and working with the inherent "messiness" of the real world.
Much of my work is focused on healthcare, as an interesting and important application area. In particular, I am interested in the patient experience and on how to design interactive technologies that improve patient care.
|01-SEP-2010 – 31-AUG-2013||Visiting Professor||Computer Science||Swansea University, United Kingdom|
|01-SEP-2002 – 31-AUG-2014||Visiting Professor||Computer Science||Middlesex University, United Kingdom|
|1991||PhD||Doctor of Philosophy – Artificial Intelligence and Education||Open University|
|1979||BA Hons||Bachelor of Arts (Honours) – Mathematics||University of Cambridge|